Welcome to Bona Cinemas website. This website is owned and operated by Bona Film & Culture Sdn. Bhd. (Company No.: 1247093-H) and/or its related bodies corporate (collectively, “Bona Cinemas”). Before using this website, you shall read carefully these terms of use and/or all other terms and conditions and/or policies pertaining to the use of this website (collectively, “Terms of Use”). Our notice under Personal Data Protection Act 2010 (“Privacy Policy”) governs the use of any personal data and/or information that you may provide to us via this website. Our Terms of Use and our Privacy Policy are hereinafter collectively referred to as “Terms and Conditions”.


Visitors to this website are bound by the Terms and Conditions. By visiting this website and/or your continued use of this website, you are deemed to have accepted, consented and/or agreed to all the Terms and Conditions and/or any amendments thereof by us from time to time. If you do not agree to the Terms and Conditions and/or any amendments thereof by us from time to time, you must stop accessing and/or using this website immediately.


Bona Cinemas hereby reserve our right to amend, change, modify, add and/or remove portion(s) and/or to replace the whole of the Terms and Conditions at any time. Such amendments, changes, modifications, additions, removal and/or replacement (if any) shall be effective upon and when published and/or posted on this website and without prior notice, and you are hereby deemed to be aware of and bound by such amendments, changes, modifications, additions, removal and/or replacement of or to the foregoing upon their publication on this website, if any. We may, from time to time, and without assigning any reasons whatsoever and/or providing any prior notices, upgrade, modify, suspend or discontinue the provision(s) of or remove and/or replace, whether in whole or in part, this website and/or any services related thereof, and we shall not be liable if any such upgrade, modification, suspension, removal and/or replacement prevents you from accessing to and/or using this website. You are therefore advised to review this website, the Terms and Conditions and/or any amendments thereof from time to time.





  • 1. You agree, consent and accept that the online purchase of any movie tickets, goods and/or services (collectively, “Bona Service”) and participation in any contest and/or campaign organised by Bona Cinemas shall be governed by the Terms and Conditions.


  • 2. If you do not agree, consent and accept to be bound by the Terms and Conditions, please do not use or purchase Bona Services.





  • 1. Bona Services are only available and may be used by individuals who can legally form valid and binding agreements and/or contracts under the laws of Malaysia. Our services are not available to minor (children under the age of 18). If you are under the age of 18, you may use Bona Services only under the supervision of and shall obtain the consent and permission from your parent(s) or legal guardian(s). If you are not under the supervision and/or do not have the consent and permission from your parent(s) or legal guardian(s), you must stop accessing and/or using this website immediately. If you are the parent or legal guardian of a minor who is creating an account or has an account, you shall agree, consent, accept and comply with the Terms and Conditions on the minor’s behalf, and you shall be further liable for the minor’s actions in full.


  • 2. You are solely responsible for your personal information and/or data. Bona Cinemas will use and protect your personal information in accordance with the Privacy Policy. You acknowledge that no data transmission over the internet can be completely secure, and Bona Cinemas cannot give an absolute assurance and confirmation that your personal information and/or data that you may provide to us will be secure at all times. If you have any objections to your personal information and/or data being used in this way, please do not use or purchase Bona Services and you must stop accessing and/or using this website immediately.


  • 3. If you do not register as a member of this Bona Cinemas website, your activity in this website will be limited. Employees of Bona Cinemas and/or its related bodies corporate are entitled to register and become members of this website, but shall not be entitled to participate in any contests or campaign organised by Bona Cinemas.


  • 4. You are solely responsible for keeping passwords and other account identifiers safe and secure.


  • 5. Without limiting other remedies, Bona Cinemas reserve the right but shall not be obliged to monitor, screen, investigate or otherwise control any activity, content or material on this website, and may at its sole and absolute discretion (and without assigning any reasons whatsoever and/or providing any notices) prevent, restrict or limit your activity, temporarily or indefinitely suspend or terminate your membership and/or refuse to provide Bona Service to you and/or report any activity it suspects to be in violation of any applicable laws or regulations to the appropriate authorities and to co-operate with such authorities, if:


  • You breach any Terms and Conditions or any other terms and conditions incorporated by reference;


  • We are unable to verify or authenticate any information and/or data provided to us which we deemed is requisite and necessary; or


  • We have valid reason to believe that your actions may cause financial losses or legal liabilities to us and/or our related bodies corporate and/or any third parties.


  • 6. Bona Cinemas may at its sole discretion change some or all of its Bona Service at any time. In the event Bona Cinemas introduces a new service, it shall be or shall be deemed effective on the date expressly stated as the effective launch date of that service or the date of publication, whichever shall be applicable.







  • 1.1. You must be an eligible person who has registered an account in this website, and legally allow to do transactions in our website; and


  • 1.2. You must be above 18 years of age and own a valid VISA or MASTER Credit Card.




  • 2.1. Please take notice that movie ticket(s) purchased via our website are strictly not refundable and are not available for exchange under any circumstances.


  • 2.2. Seating for movie ticket purchased via the Bona Cinemas website is available on a "best available" basis which is carried out by a prescribed computer program. Under some circumstances you may be allowed to choose your seating subject to availability. By purchasing movie tickets via this website, you shall hereby agree, consent and accept that:


  • 2.2.1. save as otherwise allowed to choose your seat (subject to availability), you accept any seat allocated by the computer system in relation to each ticket purchased; and


  • 2.2.2. the seat allocation as assigned by the prescribed computer program will be shown to you prior to your payment, and Bona Cinemas will try its best to ensure that you are seated at that particular seat allocation, but take notice that Bona Cinemas may makes, add and/or substitute your seating arrangements and/or audience capacity without prior notice, if necessary
  • 2.3. Movie tickets purchased via the Bona Cinemas website will be assigned a particular bar code by the prescribed computer program


  • 2.4. Movie tickets are made available subject to the classification of the relevant film given by the Film Censorship Board of Malaysia and other relevant authorities. Bona Cinemas has a legal obligation to refuse admission to any person, who is under the minimum age required for U, P13 and 18 classified films or the like nature (including minors in arms). Proof of National Registration Identity Card or passport (collectively, “Identity Card”) may be required in certain instances, and we appreciate your kind co-operation.


  • 2.5. Bona Cinemas reserve the right to refuse any issuance of tickets and/or entry to the cinema hall, if the Identity Card is not presented to Bona Cinemas’ staff when required or requested.


  • 2.6. Tickets must not be re-sold or offered to re-sale or used for advertising, promoting or any commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods and services either by the original ticket purchaser and/or any subsequent bearer or purchaser thereof.




  • 3.6. You hereby warrant, represent, undertake and/or covenant (whichever shall be applicable) to Bona Cinemas that:


  • Any Credit Card information you supply is true, accurate and complete;


  • Charges incurred by you shall be honoured by your credit card company or your financial institution (whichever shall be applicable); and


  • You shall pay the full charges incurred by you at the posted prices, including the applicable taxes, if any.


  • 3.7. There shall be a booking fee charged for each and every successful transaction. Booking fee is based on the table shown below:


Bona Cinemas Dolby Atmos Movie Ticket (s)                            RM 1.00 per Ticket

Bona Cinemas IMAX Movie Ticket (s)                                        RM 1.00 per Ticket

Bona Cinemas Gold Class with D-Box Movie Ticket (s)             RM 2.00 per Ticket


  • 3.8. Tickets shall be confirmed once the payment is done and a confirmation e-mail together with e-ticket will be sent to you.


  • 3.9. All purchases are transacted in Ringgit Malaysia (RM).





  • 1. You shall hereby acknowledge and agree that the copyright and all intellectual property rights (whether registered or not) in this website, and all information, content and/or materials in and of this website, including but not limited to, text, software, photo, poster, trailer, video, music, sound and its/their respective arrangement and design, shall be and remain our property or where applicable our affiliates, suppliers and/or licensors unless otherwise indicated. The content of this website is further protected by copyright as a collective work under the Malaysian and/or International copyright laws and conventions. No visitors to this website shall claim any right, title or interest therein.


  • 2. You shall hereby accept, consent and agree that you shall not do any of the following without Bona Cinemas’ written permission being first obtained:


  • 2.1. Use Bona Cinemas’ tradename and/or trademark (whether registered or not), except for printing out a copy as part of a reference to Bona Service that you have purchased on this website;


  • 2.2. Reproduce, reverse engineer, decompile, copy, modify, alter, disassemble, merge, adapt, separate, translate, republish, frame, upload, distribute, share, display, post, transmit, broadcast, hyperlink, communicate and/or transfer in any manner or means and/or store, save or copy in an information retrieval system and/or store, save or install on any servers, system or equipment, of our intellectual property;


  • 2.3. Transmit or display the content of this website on any computer, system or network which permits electronic access by more than one user at a time;


  • 2.4. Use, sell, commercialize, monetize, assign, rent, sub-license or otherwise deal with the content of this website except as permitted by the Terms and Conditions and with our prior written permission; or


  • 2.5. Anything else which may infringe or prejudice (whether directly or indirectly) Bona Cinemas' rights or the rights of Bona Cinemas' content supplier(s) and/or licensor(s).


4.3                   You may view this website by using a web "browser" so long as you do not change, alter or amend the form of copyright and other proprietary notices, information and/or data. If you are interested in any of the content solely for your own personal and non-commercial use, you may save a single copy, print a copy or download a copy provided always that you have our prior written permission on the same.





  • 1. You hereby shall accept, consent and agree that Bona Cinemas may at any time modify the display, look and feel of its website, the content of this website, and the Terms and Conditions.





  • 1. You agree that in using this website you shall not:


  • Use part of this website reserved for registered members unless you are registered as a member and user;


  • Interfere with the usage of this website by other members or users;


  • Use this website in any illegal manner and/or for any unlawful activities;


  • Upload, post, email or transmit any documents or information or data to our website that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, seditious, hateful or racially, sexually, ethnically or otherwise objectionable in our opinion (at our sole and absolute discretion and judgement).


  • Upload, post, email or otherwise transmit any material or document or information or data to this website that infringes any intellectual property rights of any persons and/or entities.


  • Upload, post, email or otherwise transmit any material or document or information or data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or interfere the website, the server hosting the website or the network connecting the website or the like nature.





  • 1. If you wish to update your personal information or data such as address, phone number, email address, please log on to the member’s website (www.bonacinemas.com.my) and update your latest profile.


  • 2. Bona Cinemas' members can change their online account password after logging into the account and update their profile and password in the website.


  • 3. If Bona Cinemas' member forgot their account password, it is advisable to click forgot password tab at the home page. A temporary password will be sent to the email that you have registered with us.





Bona Cinemas is providing this facility as an alternative mode of purchasing movie tickets and other services and/or goods, and makes no representations or warranties or undertakings or covenants of any kind, whether expressed,  implied or statutory with respect to this website or its information, content, data, goods, products or services included in this website, including without limitation, warranties of merchantability, satisfactory quality and/or fitness for a particular purpose. We also do not warrant and/or represent that this website or its function and/or its Bona Service therein will be available, timely, accessible, uninterrupted, secure, accurate, complete or error-free, and that defects, if any, will be corrected and/or free of viruses. Accordingly, in no circumstances shall Bona Cinemas and/or any of its related bodies corporate and/or its respective officers, employees, directors, agents, contractors and/or assigns be liable or responsible, whether directly or indirectly, for any losses, costs, fees, charges, expenses, penalties and/or damages of any kind whatsoever and howsoever (regardless of the form of action) arising out of, in connection with or suffer as a result of any use of this facility and/or any use or access and/or inability to use or access to this website (including but not limited to any risk of misunderstanding, error and/or damage), and is entirely at your own risk.


Despite our best effort, the information and/or content of and in this website may not be accurate, complete, up to date, error-free or applicable to the circumstances of any particular case, and is not comprehensive. We cannot accept any liability for any inaccuracies or omissions in this website and any decisions you make based on information contained in this website are your sole responsibility. Neither Bona Cinemas nor any other affiliates, agencies and partners accepts liability for any direct, indirect, special, consequential or other loss or damage of whatsoever kind arising out of access to, or the use of this website or any information contained in it.


Please be informed that in the event of any inconsistency between the different languages of the Terms and Conditions (if any), the English version shall prevail.


The Terms and Conditions shall be interpreted and governed by the laws of Malaysia, and you hereby agree to submit to the exclusive jurisdiction of the courts of Malaysia.